Rip Off Britain: Season 16, Episode 9

16 - 9: My 11-Year-Old Son Booked a £4,000 Holiday by Accident

Price hikes in car insurance – Gloria, Julia and Angela investigate. The team ask the insurance industry what's behind them and how you can save money.

Also, how one click on a mobile phone landed one family with a £4,000 holiday they didn't want and couldn't afford, and the trail of chaos left behind by fraudsters on social media - why sorting out the mess has been nearly impossible.